Don't miss out on expert conversations about the future of technology and human connections.
One phenomenon that permeates all industries is the creation of holistic user experiences. The future of industries lies in finding new ways...
I spend a lot of time running customer research and communicating what we’ve learned to stakeholder teams. A frequent challenge I see...
Adan K. Pope wants to share some of his experiences of the work we have done together, and how we have overcome these typical challenges.
Adan K. Pope, Co-Founder of Taraxa Labs, has been a long-term customer of Globant, working together on various digital transformation initiatives. We invited him to share some of his experiences in this guest blog.
Companies that invest in excellent customer experience are more profitable, report revenue growth, and bring in significantly more revenue compared to companies that fall behind in customer experience. While many studies and statistics linking accelerated business growth to CX investments have largely been focused on business-to-consumer (b2c) markets, today’s business-to-business (B2B) customers increasingly expect an excellence of experiences similar to those they encounter as consumers.
The US retail sector has been hit hard by the pandemic. We explore how retailers are adjusting their strategies and provide advice to retail executives.