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Let’s be frank about the reality of airline retailing right now. It is under pressure from every direction. The industry faces brutal...
By 2030, IATA envisions a world of 100% offer-and-order-based retailing, signaling the end of static schedules and legacy Passenger Service Systems (PSSs)...
The 2026 IATA World Data Symposium (WDS) in Singapore reflected an aviation industry moving beyond experimentation and into a more execution-driven phase...
While the industry debates the latest generative AI model, leading airlines are focusing on a quieter but far more consequential challenge: Data...
AI’s transformative capabilities are being internalized to move beyond hype and toward delivering real value. For airlines, it has become one of...
The airline industry is in the midst of a profound digital transformation. AI, automation, data-driven insights, cloud computing, and mobile technologies are...