Our Global Head of Digital Sales, Pablo Monge, shares the steps to managing customer data with hyper-personalization. For some years now, the...
Start optimizing interactions across digital channels to enhance the customer experience and gain a competitive advantage. Learn how by reading this article!
The COVID-19 pandemic has accelerated a consumer paradigm shift from a physical identity to a more digital one. New emerging technology and...
It’s during this time of gradual return to normal that there are new opportunities for hotels to reflect on, and if necessary,...