Retail

Every January, the retail world converges at the Javits Center for NRF 2026: Retail’s Big Show. It’s always a moment to take...

Over the years, retailers have honed their ability to understand the consumer: their habits, their motivators, their friction points and their shopping...

As the future of retail takes shape, AI in e-commerce and retail strategy consulting are redefining how brands connect, convert, and compete...

Retail has been evolving since the earliest days of trade, long before currency existed. From the first barter exchanges to the invention...

In my work helping companies across Retail, Consumer Goods, and Automotive, and leading a portfolio of generative AI solutions at Globant, I’ve...

Customer service has become more than a support function: it’s now a strategic differentiator between remarkable brands and forgettable ones. In today’s...