AI Agents have transitioned from being a niche technology to becoming one of the key tools across various industries. Their scalability and rapid adaptability position them at the forefront of service improvement and personalization, optimizing productivity by up to 40%. From independently managing tasks to programming code, AI Agents are transforming everything around them. This market is expected to grow by $42 billion by 2029, driven by the increasing demand for hyper-personalized digital experiences and the expansion of AI-based Software-as-a-Service (SaaS) platforms.
Exploring AI Agents
AI Agents are software programs that act with a certain degree of independence and intelligence, designed to transform operational models within businesses. Powered by Foundation Models such as Large Language Models (LLMs) and Machine Learning (ML), AI Agents excel in data analysis, automating complex workflows, and enhancing decision-making efficiency by up to 55%. This means that not only businesses but all types of organizations can streamline their processes, improve customer experience, and drive growth, turning challenges into opportunities for innovation.
How AI Agents work
The new normal already involves AI Agents, which solve complex tasks with less human intervention. In the diverse world of AI Agents, they are distinguished by their mode of interaction with their environment (text, voice, or images), their architecture (individual or multi-agent), and their embodiment (virtual, physical, or hybrid). The possible combinations will define their functionalities, but what you need to know is that they’ve come to make life easier.
For example, in the banking sector, Globant’s AI Agents have set a new standard in software development, making transitions from legacy code to modern code 80% faster. These Agents analyze systems, generate documentation in less than 24 hours, prototype services, and automate deployments, enabling banks to modernize quickly and maintain their competitive edge. This can scale across various industries, sectors, and solutions. An AI Agent can also analyze large amounts of data in real time, identify patterns, and provide recommendations on how to optimize production or improve customer service.
Walking toward digital transformation
Amid the advancement of Industry 4.0 and the demand for faster, more efficient, and personalized solutions from both businesses and consumers, AI Agents facilitate the transition to advanced digitization. At Globant, we’ve created a unique synergy between technology and human experience. Our AI Agents work hand in hand with Globers trained in artificial intelligence to enhance productivity and efficiency throughout the Software Development Lifecycle (SDLC), reducing development times and elevating the results of our clients’ projects.
At the core of our way of working are three principles designed to unleash the full potential of this fusion. First, democratizing development allows us to put the power of innovation into the hands of any team member, redefining accessibility to technological development. Second, by empowering innovation, we foster a creative environment that bridges the gap between imagination and reality. Finally, through constant technical performance improvement, we ensure top-tier performance that dynamically adapts to shifting standards and demands.
A glimpse into the future
In a world where rapid transformation seems unattainable, our work approach provides a clear direction that differentiates us in the market. With the support of our AI Agents, we’re redefining how people interact with technology and experience the digital world. By combining human experience with AI-driven agility, we help organizations unlock their full potential, exceed expectations, and achieve real results.
Don’t get left behind! Discover how our AI Agents can transform the future of your organization here.
