Using the same password to access several services, sharing crucial information on social networks without being aware, or not taking the necessary measures when we receive a phishing email are things that unfortunately happen every day.
While digitalization created new ways to engage and connect, hacking attempts do not rest. With more channels available to access information, cyber-attacks threaten both customers and large companies.
In our cybersecurity podcast episode of Unscripted Tech, we spoke with Carolina Dolan Chandler, Chief Digital Officer at Globant, and Sebastian Arriada, Chief Information Officer at Globant, about how our company has created a cybersecurity roadmap and how organizations can decrease the likelihood of a data breach.
Concrete steps toward security
How can organizations be prepared for hackers? There are two main factors that Arriada highlights: cybersecurity and cyber defense. On the one hand, cybersecurity includes planning, protecting, detecting, responding, and recovering. Those are vital concepts for companies to build what we call a cybersecurity program. On the other hand, when we refer to cyber defense, we usually talk about SOC (Security Operations Center). This team focuses on the last two concepts of cybersecurity: investigating and responding to threats.
Addressing the issue from the inside
43% of all breaches are insider threats, either intentional or unintentional. How do companies ensure all their teams are informed and aware of cyberattacks? Dolan shares that when thinking about a plan to address cybersecurity, companies need to consider not only people’s roles but also their backgrounds:
“Even if we take the same training, we will not react the same way. You have to think of ways to get to all of those different individuals who come with their own biases, their own context, their own everything.”
It’s interesting to think that different teams inside a company have multiple notions of what is risky and what is not. The more robust the company, the more challenging to create awareness. Here, gamification can be an ally.
Arriana mentions how “at Globant, we execute games to increase the cybersecurity awareness of our Globers. For example, the capture of the flag game is an activity that we execute at least once a year, where our Globers find vulnerabilities or flags that help them get points and win the activity.”
What is the future of cybersecurity? Will AI and other technologies make passwords useless or obsolete? Listen to this episode of Unscripted Tech here.