Inside the AWS New York Summit
On July 16, the AWS New York Summit brought together a wide range of attendees, from tech enthusiasts and industry leaders to researchers and educators. The day was full of practical insights on how to build scalable, resilient applications in the cloud using AWS tools. The agenda included keynotes, hands-on sessions, and plenty of chances to connect with AWS experts and partners. Whether you were there to learn, network, or explore the latest in cloud innovation, the summit delivered something for everyone.
Top Insights to Remember
Some of the key insights derived from the summit included:
- Generative AI is growing up: What started with simple prompt-based tools is quickly evolving. The focus now is on autonomous agents: AI systems that can handle complex tasks with little human input.
- Strategy matters: When it comes to adopting AI, having a solid business case is essential. Speakers stressed the importance of understanding both the upfront investment and the long-term value to avoid falling into hype without direction.
- It’s all about collaboration: Building in the cloud, and especially with AI, isn’t something organizations do alone. Partnerships are playing a huge role in accelerating digital transformation.
- Putting customers first: AWS is making a real effort to help businesses not only adopt tech but also see measurable results. With stronger support, hands-on consulting, and smarter partnerships, the goal is clear: ensure customers succeed, and everything else follows.
The Dialogue Around AI Agents
The conversation around AI agents focused on how transformative these technologies can be across different industries, especially when it comes to improving customer experiences. One of the big takeaways was how AI is reshaping the way businesses interact with customers, particularly through smarter, more intuitive tools like chatbots and virtual assistants. Contact centers, for example, are seeing major upgrades thanks to AI, with Generative AI now being integrated into Interactive Voice Response (IVR) systems to streamline after-sales service.
But it didn’t stop there. There was a lot of interest in how AI is helping businesses evolve. For instance, digital direct-to-consumer channels, or insurance companies building entire ecosystems where agents become “bionic advisors” powered by Health-Tech solutions. It is also crucial to recognize how organizations are using AI to breathe new life into legacy systems, driving efficiency with gradual replatforming and DevOps practices. Beyond the tech itself, what stood out was how AI agents are becoming strategic allies, partnering with major insurance players to spark innovations that improve both customer engagement and internal workflows.
How AWS Makes Cloud Migration Work
- Starting with Business Units
One major insight from the summit was the power of starting small, specifically, by focusing on individual business units. Rather than trying to overhaul everything at once, organizations are seeing real progress by driving AI transformation within specific areas. This approach not only builds credibility but also creates clear proof points that help accelerate wider adoption. When teams can see real results in their own corner of the business, momentum follows.
- A Smarter Way to Migrate
AWS laid out a well-structured migration and modernization strategy, built around practical use cases and real business needs. Two areas stood out:
- Mainframe Migration: Moving away from aging mainframe systems is about reducing risk, cutting down on licensing costs, and shedding technical debt. AWS helps organizations shift these critical systems to modern, cloud-based infrastructure.
- Application Modernization: By leveraging containers and cloud-native tools, businesses can rework their existing applications to be faster, more scalable, and ready for future growth.
These strategies show that AWS is encouraging companies to rethink how apps are built and run.
Transforming with Purpose
What makes AWS’s approach stand out is its balance of innovation and practicality. Their framework is not only strategically sound but also financially thoughtful. With a clear focus on cost-effectiveness, risk reduction, and skills development (especially around AI), AWS is helping businesses modernize with intention.
The bigger picture? Migration is just the start. By laying a strong foundation, AWS is enabling companies to continuously evolve and stay agile in a fast-changing tech landscape.
What’s Next in Tech: Trends to Watch
The AWS New York Summit offered a window into where technology is headed and what businesses should be paying attention to now to stay ahead. Here are some of the trends that sparked the most interest:
- Decentralized Identity is on the rise: With growing concerns around data privacy, the emergence of decentralized identity solutions is expected to become mainstream.
- Smarter Automation with AI: Organizations will increasingly rely on AI for automating processes that require efficiency and accuracy.
- Hybrid is here to stay: Many industries will adopt hybrid cloud solutions, balancing on-premises and cloud resources to meet regulatory and operational needs.
Key Industries for 2025
It’s clear that some industries are heading toward major shifts, powered by tech, data, and new ways of thinking:
- Healthcare: Expect big strides in diagnostics, personalized treatment, and patient monitoring.
- Automotive: Connected vehicles and self-driving technologies are moving from concept to implementation. AI will play a key role in navigation, safety, and real-time decision-making.
- Manufacturing: The rise of digital twins and AI-powered process optimization is transforming how factories operate, making production more efficient, predictive, and sustainable.
A Global Scenario with Adoption at Different Speeds
The summit also pointed to how technology adoption looks very different depending on the region. North America, Western Europe, and Asia are leading the way in cloud and AI integration. Meanwhile, emerging markets are showing strong momentum as infrastructure improves and awareness grows.
AWS is adapting to meet these regional needs, offering solutions that scale globally but are flexible enough to fit local realities.
Big Ideas to Move Forward
At Globant, we believe that staying ahead means aligning with emerging trends and real-world impact. These are Globant’s key recommendations for business leaders looking to move forward in today’s evolving landscape:
- AI as a Strategic Shift: AI isn’t just another tool to plug in. It’s becoming a core part of how businesses define their strategy, make decisions, and evolve.
- Customer-Led Innovation: Organizations are increasingly designing solutions around real customer needs. It’s all about creating value that truly resonates.
- Data with Purpose: Data is a business asset. Companies that know how to organize, interpret, and act on their data are gaining a serious edge.
In this path of uncertainty, it’s clear that building community with ISVs and AWS is key in order to unlock the broader AI enablement for enterprises. Globant has the disruptive mindset and AWS the full scalability of Cloud, together the business results are massive.
– Sabina Schneider, Chief Solutions Officer, North America at Globant
Globant + AWS: A Collaboration with Purpose
Globant and AWS are teaming up to bring these ideas to life, especially in the AI and cloud transformation space. Their joint work focuses on practical areas like migration and application modernization, with tools like Kubernetes and mainframe transitions leading the way.
Globant’s offerings include smart, cost-conscious programs, ike no-cost VMware migrations and AWS Transform, designed to help businesses modernize without getting stuck in complexity. Globant is also building industry-specific solutions, particularly for sectors like automotive, where repeatable, tailored strategies make a big difference. Together, Globant and AWS are shaping a more agile, scalable, and industry-aware future.
The AWS New York Summit served as an invaluable platform for industry leaders to gather insights and forge connections. With a clear emphasis on AI’s transformative power and the necessity of strategic partnerships, participants walked away equipped with actionable intelligence to drive their organizations forward.
Our shared commitment to ‘working backwards from customer needs’ goes beyond adopting the latest technologies; we design and deliver AI and cloud solutions rooted in business outcomes and tailored to each client’s unique challenges. The conversations at the NY Summit reinforced this focus, from our AI Pods and subscription models to industry-specific innovations like Digital Twins, Gametech, and Sports solutions.
– Hiroki Onitsuka, Managing Director of Global Partnerships at Globant