The protagonist of this month is Lucas Ortigoza, representing Cloud Computing Studio. Here we tell you a little more about his experience working at Globant.

– Tell us something about you, your family, your passions and hobbies, anything you want to share. How long have you been part of the Globant team?

My name is Lucas, some know me as “The Old Man”. I can still say I’m in my 30’s for a little bit more when someone asks me my age (39), I’m in a paperless marriage, I got a dog I love, I like all of Netflix’s original content and I have a whole ritual around “mate”.

I first made contact with Unix while I was studying, it was an old SCO, and then I knew that was what I wanted to do. I took a lot of courses in networking and server administration. But then I found out the best education came from sharing and collaborating. I started working in an NGO, where I learnt to be a sysadmin while being heavily into Open Source, beards and long hair.

When I finished college I got a job at Openware, a small company from Rosario, Argentina, where I worked in implementation and support for Linux-based open source systems. In 2008 the company was acquired by Globant and I’ve been a Glober since then. I was hesitant at first (as I’m sure it happens in a lot of people when their company is acquired by a bigger one) but I quickly found that the values I looked for in my professional development were there at Globant.


What has your career path at Globant been like? What did you change along the way to adapt to new roles and projects?

Maintaining a conversation in english may seem trivial for a lot of people and it’s part of the day-to-day at Globant, but I had only studied French (besides my native tongue, spanish). That’s the thing I worked on the most to improve. I put a lot of effort, but the company also gave me the environment to improve on it, with the english lessons and the support of my teammates. I started by just emailing clients and moved on to having conference calls, and before I knew it, I was already visiting clients in the US.

Another significant change was assuming the role of Tech Lead. I was identified as a potential Lead and got to witness as the role gained strength and became part of the culture. Again, Globant gave me all the tools and preparation to do it, by training me, putting me in contact with Technical Gurus, and above all, being receptive to those of us who were becoming Tech Leaders.

Besides that, I got to take other responsibilities that helped me grow, like when I helped out in Presales and that way learnt how to present our work and highlight the value-added nature of our work. By working along with Staffing and Recruiting I improved my ability to detect talent and potential and match people to the right job. And I learnt a lot by being a Leader/Mentor to people in the CloudOps studio.


– What was the biggest challenge or most innovative project you had to face along with your team?

My current project is the biggest challenge and the most innovative. It’s big because it’s for a huge bank from Europe, and there’s over 100 Globers working on it, in 8 Agile Pods. It’s innovative because of the variety of the stack (Java, Drupal 8, Node.JS, Cloudera) that we’re implementing as well as the way we need to adapt to the client’s needs. I’m leading the Infrastructure Pod for this project and we implemented technologies like AWS, Terraform, Chef, Docker, Gitlab, Jenkins, Nexus, Sonar.

The team philosophy is that everyone can fulfill any task, beyond some people having more experience than others in a particular subject. The goal is to depersonalize the knowledge and thus give more flexibility in our support. The key is constant communication, every day at the same time, and constant back-and-forth. We’re always aware of each other’s availability and we create the necessary coverage.


– In what parts of your daily work do you see the “Globant culture” expressed?

The Globant culture is something you live and breathe all the time. Nowadays, I’m in a project with the most flexible and agile team I ever had. The solidarity in each team member, the ability to innovate every step of the way to get a better solution for a requirement (be it technical or something else) and the commitment to deliver a service with excellent quality, makes it so that there aren’t enough StarmeUp stars to give to my team. I feel like everyone uses the flexibility that Globant gives us in a responsible manner and we give a great service as a result.


– How did your job change in the last few years due to the rapid technological changes that come up all the time?

Everyday there’s a new tool, solution or way to do things. But there’s two paradigm shifts in what I do, that are the pillars of our Cloud Operations Studio. The first is Cloud Computing and I was one of the first to implement Amazon Web Services at Globant, way back in 2008, for a client that, after so many years, still trusts us with their infrastructure). I was already working with virtual servers, but I was spending a lot of time with capacity planning or calculating costs for physical servers, communications equipment and storage, which took weeks or months of planning and logistics. Going from that to having nearly limitless processing and storage resources in the Cloud really opened my mind and made me tell people about the benefits of the Cloud regarding scalability, time to market, pay-for-what-you-use and low costs.

The other shift was harder for me, and happened when a client was looking for a DevOps. I started researching the topic and found that most of the profile was a match with what we were already doing at Globant, like managing infrastructures, providing support to dev teams, deployments, configuration admin and continuous integration, always trying to automate things and with the least amount of manual work. This made me question some things, until I realized DevOps is more a culture than a job description, and how it’s important to communicate and negotiate in a role that articulates areas that shouldn’t be so separate (development and IT operations).

– Any closing comments?

I think what motivates me to be a Glober after all these years is that I got to develop my potential, I went through a lot of experiences and roles (some of which I looked for and others that came to me due to my effort), I worked (and still work) with a lot of excellent people from whom I learnt a lot… and all of that made this experience transcend work and impact my life in a meaningful way.

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